Reviews

Authority Heating & Cooling strives for customer satisfaction! We have many happy customers who would love to share their stories with you. Take a look and read all of our testimonials below. If you are ready to start your service, please call us today at 801-341-1584.

"Michelle was also great at keeping me updated on when Jeremy would arrive at my home. Thank you for the outstanding job!"

Authority Heating and Cooling is an amazing company. My AC went out over the weekend and they were able to get a tech, Jeremy, out to my house Tuesday afternoon. Jeremy was so polite and professional. He took the time to make sure everything was running correctly. I live in a condo and the units outside weren’t marked as to which house number they belonged to. Jeremy was nice enough to label mine so I know for the future. Michelle was also great at keeping me updated on when Jeremy would arrive at my home. Thank you for the outstanding job!

Kelsey H.
      "Michelle was also great at keeping me updated on when Jeremy would arrive at my home. Thank you for the outstanding job!"

      Authority Heating and Cooling is an amazing company. My AC went out over the weekend and they were able to get a tech, Jeremy, out to my house Tuesday afternoon. Jeremy was so polite and professional. He took the time to make sure everything was running correctly. I live in a condo and the units outside weren’t marked as to which house number they belonged to. Jeremy was nice enough to label mine so I know for the future. Michelle was also great at keeping me updated on when Jeremy would arrive at my home. Thank you for the outstanding job!

      Kelsey H.
      "Kept me informed of progress and made sure I was aware of the before and after cleaning."

      Very pleasant person. Did a great job of cleaning my furnace and blower fan. Kept me informed of progress and made sure I was aware of the before and after cleaning. Adjusted gas pressure to proper setting and explained why it should be done and how the installer did what they did. Will definitely use again.

      Phillip S.
      "Dave was very professional, he was on time, he showed us all the different parts and then cleaned them."

      We had the complete system overhaul done on both of our furnaces. Dave was very professional, he was on time, he showed us all the different parts and then cleaned them. He even went the second mile and tightened a faucet handle when he noticed it was loose while cleaning. Our furnaces are getting older, one is 25 years old and we're starting to worry about it a little bit. While he let us know that it was nearing the end of its life, there was no high-pressure sales tactics. We really appreciated it. Thank you, Dave, and Authority Heating and Cooling.

      Marie E.
      "He fixed a drain pan issue I had and in other ways went above and beyond. Cheerful and positive the whole time! a real pleasure."

      Looking for a UV purifier upgrade to my HVAC system and a good clean-up service. The appraiser gave great information and explained that the cleaning is a much deeper and more thorough service. The UV quote was way too high, but offered good information (I ended up pudding in a light myself for 8x LESS $) So why the 5 stairs? IT was for the Tech that came out to do the cleaning I decided to try (125$ for one time). The tech (Nick?) worked for a very long time getting old paint out of the blower, and so much more. He fixed a drain pan issue I had and in other ways went above and beyond. Cheerful and positive the whole time! a real pleasure.

      Val M.
      "They did a great job and were very courteous and friendly as they worked in our hothouse for hours on end. They also gave me a great price!"

      Everyone at this company is super friendly. They will come at a minute's notice to help you and they will give you a great price. I highly recommend them.

      My 9-year-old AC unit went out at the beginning of June right at the start of a heatwave. I was referred to this company by my father-in-law. They sent over a guy that same night and he determined the compressor had gone bad and the whole unit needed to be replaced. I called the next day to schedule a replacement and the receptionist told me they were 2.5 weeks out because they were so booked, but then the president of the company personally called me back, told me they moved some things around and that they could come in just 3 days. They did a great job and were very courteous and friendly as they worked in our hothouse for hours on end. They also gave me a great price!

      Two weeks later, the AC unit went out again. I called again to let them know of the problem. Four hours later the president of the company personally showed up and fixed it for free. It needed a "hard starter" and a wire had come loose. They are awesome and I highly recommend them.

      Tanner T.