Reviews
Authority Heating & Cooling strives for customer satisfaction! We have many happy customers who would love to share their stories with you. Take a look and read all of our testimonials below. If you are ready to start your service, please call us today at 801-895-7614 or send us a message online!
"Michelle was also great at keeping me updated on when Jeremy would arrive at my home. Thank you for the outstanding job!"
Authority Heating and Cooling is an amazing company. My AC went out over the weekend and they were able to get a tech, Jeremy, out to my house Tuesday afternoon. Jeremy was so polite and professional. He took the time to make sure everything was running correctly. I live in a condo and the units outside weren’t marked as to which house number they belonged to. Jeremy was nice enough to label mine so I know for the future. Michelle was also great at keeping me updated on when Jeremy would arrive at my home. Thank you for the outstanding job!
KELSEY H.
Customer Reviews
Betsy McLaughlinAnthon was wonderful! Very knowledgable, friendly, unobtrusive (which is hard to do when checking all parts of the HVAC system) and did not leave one iota of debris. Really outstanding service - thank you, Anthon!
Aubrey AshWe love Authority! The best of the best work here. Jeremy just did our yearly maintenance overhaul on the furnace and was awesome to work with. We haven’t ever had a bad experience with Authority and recommend them to everyone needing A/C and furnace help.
Carol GraweyIf only I could give 10 stars. The entire staff is so great to work with, from the estimate to the install and everything in between it was easy and painless. I recommend them to everyone, I got 5 separate bids and no one else even came close.
Michael WeinerTimely professional courteous and clean. We’ll done
Damon ChavezMy furnace stopped working. Chris S came out to my apartment and fixed the problem. He had parts on hand and had no issues getting it approved. He was in and out in no time.
Jeff MossEveryone at Authority Heating and Cooling was great. They gave us an easy to understand quote, communicated the whole time so I knew when technicians were coming. Chris diagnosed the problem quickly and laid out all the options to help get our furnace back up and running. Tim installed everything perfectly and even made sure the system was ready for any future upgrades. Can’t recommend them enough!
Best experience ever with an HVAC company, I got two other bids on the service they performed that were substantially higher and they take before and after pictures…highly recommend especially if you need expensive work done at least get a bid from this company, I’ve already recommended them to one friend.
– Craig C.
Patrick was on time and very respectful and attentive. Before entering our house, he put shoe coverings on to protect our wood floor and carpet. He explained what he was going to clean when he performed the overhaul on our heat pump, coil and mini split. He even sent before and after photos. Patrick went above and beyond when he brought our packages in from the front porch. We will continue to use Authority Heating & Cooling for all our HVAC needs.
-Shawn L.
These guys always do a great job! They’re careful and respectful, they do good work, their prices are reasonable, and they always go above and beyond, even to cleaning up an existing mess they didn’t cause. Special thanks to today’s techs, Danny and Talia, for their amazing work and high standard of customer service. Thank you!!
-Jolayne C.