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Heat Pump Services in Orem, UT

Comfortable, Energy-Efficient Homes in Every Orem Season

Among the many innovations in the heating and cooling industry, heat pumps are among the most helpful to homeowners and business owners alike. This is because these energy-efficient systems allow you to heat and cool your entire property simultaneously, depending on the season. To learn how you can save money with a highly effective HVAC unit, talk to Authority Heating & Cooling about our heat pump services.

When we install a new system, we take time to look at the size of your home, your existing equipment, and your energy goals so the equipment is properly matched rather than just swapped out. In the Orem area, where summer days can be hot and winter nights are often cold and dry, choosing the right capacity and layout helps your system run more efficiently and keeps rooms more comfortable. We can also review how your insulation, ductwork, and local building codes in Utah County may affect performance so you have a clear picture of what to expect before moving forward.

How A Heat Pump System Works

Many people have furnaces and traditional ductwork systems already installed in their homes and businesses, but not everyone is aware of what a heat pump is or how it works. If your home already has a furnace installed, a heat pump may be a great option to replace your current AC, and it will work in tandem with your gas furnace to maximize efficiency for both heating and cooling.

A heat pump does not create heat and force it throughout the house as traditional furnaces do. Instead, a heat pump simply moves the hot air already present in the environment. Even if you aren’t aware of it, there are constant currents of both warm and cool temperatures moving through your home. These currents must be transferred for you to experience a temperature change.  Simply put, during the winter, warm air is captured from the outside air using refrigerant, while in the summer, warm air is moved out of the house.

Because the same equipment can both heat and cool, routine heat pump service is important to ensure the reversing valve, refrigerant levels, and electrical components operate correctly year-round. Our team can explain how defrost cycles work during colder Orem mornings, what sounds are normal, and which performance changes might signal it is time to schedule a visit. By understanding the basics of how the system moves heat rather than generating it, you can make better decisions about thermostat settings, filter changes, and maintenance timing.

Why Investing in a Heat Pump Will Benefit You

Although heat pumps are not as effective in extremely cold climates, such as Alaska, they are perfect for a Southwest climate like that in Utah. This is because there is always some warm air left over that can be moved around.

In addition to being readily available, however, heat pumps have many other benefits, including:

  • Lower running costs since heat pumps are not forced to actually “make” warm air through combustion
  • Reduced production of carbon emissions, which is better for the environment
  • Switches back and forth between gas furnace and heat pump for maximum efficiency
  • Uses electricity and reduces and/or eliminates the cost of heating for homes with solar panels

Many homeowners in and around Orem are also considering high-efficiency options when planning renovations or new construction, and a properly selected system can support those goals. We can review potential energy savings, comfort improvements, and how incentives may apply to your project so you can compare a heat pump to a traditional furnace and air conditioner. If you are interested in using cleaner electricity from the grid or from rooftop solar, we can talk through what that could look like for your household over the life of the equipment.

Heat Pump Maintenance And Service

Once your system is installed, regular maintenance is one of the best ways to protect your investment and avoid inconvenient breakdowns. During a scheduled visit, we typically inspect electrical connections, test safety controls, clean indoor and outdoor coils as needed, and check airflow to see if ducts or filters are restricting performance. In a climate like Orem's, where summers can be hot and winters can bring freezing nights along the Wasatch Front, these routine checks help your equipment better handle the temperature swings.

We can also set up a maintenance plan that reminds you when it is time for service, so you do not have to track dates or guess when your system was last inspected. During these appointments, we take time to answer questions about your thermostat settings, energy use, and any rooms that feel warmer or cooler than others. By approaching maintenance as a partnership rather than a one-time visit, we help you achieve more consistent comfort, plan for future upgrades, and make informed decisions about repairs versus replacement as your system ages.

Financing Options Easy, Flexible Financing

Signs You Need Heat Pump Repairs

Experiencing chilly temperatures in your home? If your heat pump is showing signs of distress, prompt attention from Authority Heating & Cooling is the key to restoring warmth and comfort. Recognizing the early indicators of heat pump issues is crucial in preventing minor malfunctions from escalating into major problems.

Here are some signs that suggest it's time to consider professional heat pump repairs:

  • Insufficient heating: If your heat pump struggles to maintain a consistent, comfortable temperature, it could indicate a malfunction in its components.
  • Unusual noises: Strange sounds such as banging, clanking, or hissing can indicate mechanical issues with the heat pump. Ignoring these noises may lead to further damage.
  • Increased energy bills: A sudden spike in your energy bills without a corresponding increase in usage might signal that your heat pump is working harder than necessary, indicating inefficiency.
  • Frequent cycling: If your heat pump is turning on and off more frequently than usual, it may be struggling to maintain the desired temperature, which can lead to increased wear and tear.

When you notice these warning signs, it helps to jot down when they happen and how long they last so we can quickly narrow down the possible causes during a visit. We can check the outdoor unit for airflow issues related to snow, leaves, or cottonwood fluff, which are common around Utah County neighborhoods, and then test electrical and refrigerant components. By catching problems early and scheduling timely heat pump service in Orem, you can often avoid costly repairs, extend your system's life, and make your energy use more predictable.

Invest In a Heat Pump Today

If you would like to learn more about the many advantages of installing a heat pump, it is a good idea to speak with expert technicians who can provide more detailed information. Our team at Authority Heating & Cooling can walk you through the whole process of investing in these systems. Not only can we help you determine whether investing in a heat pump is right for your home or business, but we can also provide you with information on the life expectancy of these systems. Most high-quality heat pumps have an expected lifespan of 12 to 15 years, though well-maintained systems can last even longer. By having regular maintenance and inspections, you can keep your heat pump running smoothly for many years to come. Reach out to us today to learn more about heat pump installation. We look forward to hearing from you! 

Call Authority Heating & Cooling at (801) 850-0833 to learn more about the $2,150 utility rebate right now for heat pumps between Rocky Mountain Power and Dominion Energy. We can process the utility rebate for you and help get you a check in the mail when we install a new heat pump in your home. This rebate provides a more efficient and more comfortable heating and cooling system for less than the cost of a traditional HVAC system.

In addition to traditional systems, many homeowners are considering heat pump water heaters as they seek ways to lower utility costs and make their homes more efficient. These units use the same heat-moving technology to heat water, which can be especially attractive in a place like Orem, where basements and utility rooms often stay cool but not freezing. We can explain how they compare to standard electric or gas water heaters, review space and electrical requirements, and help you decide if they are a good fit for your household’s hot water needs and budget.

Great Experience
“Great experience start to finish, and we love our new Goodman/Daikin system. The install crew was very courteous and hardworking. They completed all the work by the end of the day and showed us how to operate the new thermostat.”
Simply P.

Service With Peace of Mind

  • Family-Owned & Operated
    We treat every customer like family, with care and integrity in all we do.
  • Upfront, Transparent Pricing
    You’ll always know the cost before we start—no surprises, ever.
  • Quality Workmanship
    Our skilled team delivers reliable, long-lasting HVAC solutions.
  • Friendly, Respectful Technicians
    Expect courteous professionals who value your time and home.
The Authority Club Join Our Membership Plan

Signing up for our membership plan not only provides your home or business with a piece of mind, but it will also save you money while ensuring that your home’s appliances are well-functioning all year round. Learn more about the several perks of joining The Authority Club.

Contact Us Today

At Authority Heating & Cooling, we're always ready to take your call! Give us a call at (801) 850-0833 or fill out the form below to contact our team.
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